High & Low Season
High tourism season in the area encompasses the more temperate Winter months from July to November. Low season extends from December to June with the exception of December 24th, 25th and 31st which are considered as High season.
Accounts are payable in cash or EFT on presentation. Management regrets that personal cheques will not be accepted unless by prior approved arrangement.
All accommodation must be paid for in advance. The remainder of the account must be settled prior to departure.
We have no Card facilities
IMPORTANT INFORMATON FOR GUESTS
TIPS & GRATUITIES
If you are satisfisfied with the service and you wish to tip our staff, please do so at reception and ensure that you obtain a receipt.
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE BOOKING
Quoted rates may change without prior notice should government taxes, fuel prices and other fees increase drastically and unexpectedly. Please confirm all rates.
- o All quoted rates are in Namibian Dollars and are inclusive of 15% VAT.
- o Rates are quoted per person per night.
- o Tariffs quoted are subject to change without prior notice.
- o Private reservations will only be regarded as "confirmed" once the stipulated deposit has been received.
- o Barkhan reserves the right to release a reservation if the due deposit is not received in full by the stipulated deposit due date.
- o Full settlement of accommodation reservations must be made 30 days prior to arrival.
The following cancellation policy applies to all reservations:
Cancellation period: Cancellation fee
- 30-22 days prior to date of arrival - 20% cancellation fee
- 21 - 15 days prior to date of arrival - 50% cancellation fee
- 14 - 08 days prior to date of arrival - 75% cancellation fee
- 07 - 00 days and no show - 100 % payable
The following child policy applies:
At Barkhan Dune Retreat max 2 children (under 10 years) and/or 1 infant can share the room with two paying adults. The children is accommodated in a pull out double bed. Infants are accommodated in a standard Baby Cot (subject to availability).
Check-in time: 14:00 (2 PM) and Check-out time: 10:00 (10 AM).
For times other than these please advise at the time of booking. While we do our utmost to accommodate early arrivals we cannot guarantee immediate check-in. Late departures are strictly on prior arrangement with the Lodge and subject to availability of rooms.