High & Low Season

High tourism season in the area encompasses the more temperate Winter months from July to November. Low season extends from December to June with the exception of December 24th, 25th and 31st which are considered as High season.

Accounts

Accounts are payable in cash or EFT on presentation or via the following link to the FNB online payment gateway: Secure Payment Gateway

All accommodation must be paid for in advance. The remainder of the account must be settled prior to departure.

We have Card facilities.

Child Policy

A child policy of no children under the age of 2 is in place due to safety concerns related to the presence of an open pool and wild animals. This policy is designed to prevent potential accidents and injuries that may occur if young children were to wander unsupervised near the pool or wildlife areas. By enforcing this policy, the facility aims to create a safer environment for all visitors and ensure that families with young children can enjoy their visit without worry or risk.

IMPORTANT INFORMATON FOR GUESTS

TIPS & GRATUITIES

If you are satisfisfied with the service and you wish to tip our staff, please do so at reception and ensure that you obtain a receipt.

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE BOOKING

Quoted rates may change without prior notice should government taxes, fuel prices and other fees increase drastically and unexpectedly. Please confirm all rates.

• All quoted rates are in Namibian Dollars and are inclusive of 15% VAT.
• Rates are quoted per person per night.
• Tariffs quoted are subject to change without prior notice.
• Private reservations will only be regarded as "confirmed" once the stipulated deposit has been received.
• Barkhan reserves the right to release a reservation if the due deposit is not received in full by the stipulated deposit due date.
• Full settlement of accommodation reservations must be made 30 days prior to arrival.

The following cancellation policy applies to all reservations:

Cancellation period: Cancellation fee

• 30-22 days prior to date of arrival - 20% cancellation fee
• 21 - 15 days prior to date of arrival - 50% cancellation fee
• 14 - 08 days prior to date of arrival - 75% cancellation fee
• 07 - 00 days and no show - 100 % payable

Times

Check-in time: 14:00 (2 PM) and Check-out time: 10:00 (10 AM).

For times other than these please advise at the time of booking. While we do our utmost to accommodate early arrivals we cannot guarantee immediate check-in. Late departures are strictly on prior arrangement with the Lodge and subject to availability of rooms.