Terms & Conditions
High & Low Season
High tourism season in the area encompasses the more temperate Winter months from July to November. Low season extends from December to June with the exception of December 24th, 25th and 31st which are considered as High season.
Accounts are payable in cash or EFT on presentation.
All accommodation must be paid for in advance. The remainder of the account must be settled prior to departure.
We have Card facilities.
A child policy of no children under the age of 2 is in place due to safety concerns related to the presence of an open pool and wild animals. This policy is designed to prevent potential accidents and injuries that may occur if young children were to wander unsupervised near the pool or wildlife areas. By enforcing this policy, the facility aims to create a safer environment for all visitors and ensure that families with young children can enjoy their visit without worry or risk.
IMPORTANT INFORMATON FOR GUESTS
TIPS & GRATUITIES
If you are satisfisfied with the service and you wish to tip our staff, please do so at reception and ensure that you obtain a receipt.
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE BOOKING
Quoted rates may change without prior notice should government taxes, fuel prices and other fees increase drastically and unexpectedly. Please confirm all rates.
- All quoted rates are in Namibian Dollars and are inclusive of 15% VAT.
- Rates are quoted per person per night.
- Tariffs quoted are subject to change without prior notice.
- Private reservations will only be regarded as "confirmed" once the stipulated deposit has been received.
- Barkhan reserves the right to release a reservation if the due deposit is not received in full by the stipulated deposit due date.
- Full settlement of accommodation reservations must be made 30 days prior to arrival.
The following cancellation policy applies to all reservations:
Cancellation period: Cancellation fee
- 30-22 days prior to date of arrival - 20% cancellation fee
- 21 - 15 days prior to date of arrival - 50% cancellation fee
- 14 - 08 days prior to date of arrival - 75% cancellation fee
- 07 - 00 days and no show - 100 % payable
Check-in time: 14:00 (2 PM) and Check-out time: 10:00 (10 AM).
For times other than these please advise at the time of booking. While we do our utmost to accommodate early arrivals we cannot guarantee immediate check-in. Late departures are strictly on prior arrangement with the Lodge and subject to availability of rooms.
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For those who prefer absolute isolation, privacy, and exclusivity in Namibia and the ideal place for the traveller who seeks tranquillity and intimacy, our newly built KuanguKuangu with exquisite finishes, this is the place for you.
Barkhan dune Chalets For Friends and Family
Perfectly blending with the surrounding landscape, Gecko, Tarentaal and Bushman have single or Double Beds and a Pull Out Couch which can accommodate smaller children in the same room as their parents.
The farm has a rich fauna and flora. At the main Building we have a resident Meerkat (des suricate), which just loves to photographed by our guests.
Our two days at your lodge was one of the most memorable moments of our trips. The chalets (despite the cold water for our friends), the setting/views and the personal touch you and Nikkie give to this place were really outstanding.
Hikes & Trails
Our self-catering unit are nestled right next to the Mountain, which ensures complete privacy if so required. It cannot be seen from the main Building nor from any of the roads.
Hike to Ubib Grotto - (Prehistoric Rock Paintings)
This remarkable archaeological site is called Ubib Grotto. Go on a guided 2.5-hour excursion to the cave and be mesmerised by this special place.